Contact information
Contact Information Policy – ChasemoreUK
At ChasemoreUK, we are committed to providing clear and accessible communication with our customers. This Contact Information Policy outlines how you can get in touch with us and what to expect when you do.
How to Contact Us
If you have any questions, concerns, or enquiries about your order, our products, or our services, please feel free to reach out:
Email: chasemoreuk@gmail.com
We aim to respond to all emails within 1–2 business days.
Business Hours
Our customer service team is available Monday to Friday, 9:00 AM – 5:00 PM (UK time), excluding public holidays.
Response Time
We strive to respond as quickly as possible. During peak periods, such as product launches or holidays, response times may be slightly longer. We appreciate your patience.
Social Media
You may also connect with us via our official social media pages. However, for order-specific or confidential queries, we recommend using email for the most secure and efficient service.
Updates to This Policy
ChasemoreUK may update this Contact Information Policy from time to time. Any changes will be posted on our website and will take effect immediately.